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Fire & Water - Cleanup & Restoration

How Electronic Records Can Help Insurance Companies

6/28/2021 (Permalink)

Image of SERVPRO's trucks on standby Electronic records can help insurance companies.

Processing an insurance claim may have many steps, but it doesn't have to be a hassle. When you choose certified remediation specialists who use electronic records to store information about your cases as your preferred vendors, processing a claim can become quite simple. Everything you need to know for your claims is right there. Electronic records make it easier to find the information you need and access them efficiently.

Electronic Records Can Help Insurance Companies 

Easy To Search

When you work with a company such as SERVPRO, you have access to all the information you need at any time of the day. The Claims Information Center makes it easy to search locally, regionally or nationwide for:

  • Type of claim
  • Job cost
  • Cause of loss
  • Response times

You can also find the information you need for your client's insurance claim, including an itemized list of losses and a detailed account of the entire remediation process from assessment to restoration. You can log on at any time to see exactly what the process looks like for your client's home.

Easy To Share

Another benefit of electronic records is that they are easy to share. Gone are the days when clients must wait for paper documents to be filed and mailed to the insurance agent. The report can just be sent via email. This is especially helpful if more information is needed. Rather than putting the payment on hold until all the necessary documents make it through the mail, you can retrieve information instantly. It cuts down on the time it takes to process claims, which in turn helps everyone get paid more quickly.

Processing an insurance claim is much easier with SERVPRO's CIC. You get all the information about the repairs that your clients in Park City, UT, need just by logging in and finding the files. Electronic records help agents and insurance companies by making the claims process more manageable.

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